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Coast Hills

To read a message from our CEO, click here.


A message from our Chairman...

Chuck Scheithauer, Board Chairman

As a member-owned cooperative, CoastHills Credit Union focuses on how to generate value for our members. Our Board of Directors is comprised of member-volunteers who dedicate their time and expertise to the development and sustainability of CoastHills. Our primary focus is to protect the financial health of the Credit Union while enhancing our member experience and helping make CoastHills Credit Union the premier financial institution on the Central Coast.

Since the beginning of the pandemic, we have been able to help many members who found themselves in financially stressful situations. For example, CoastHills extended payment deferrals on over $143 Million in loans. We also made the Paycheck Protection Program (PPP), forgivable small business loans offered through the Small Business Administration, an organization-wide priority, which was crucial for local businesses throughout Santa Barbara and San Luis Obispo counties. For the 1st (2020) and 2nd (2021) phases of PPP, CoastHills Business Services funded 961 PPP Loans totaling $54 Million with an average loan amount of $60 Thousand and the smallest loan of $300.

With a member-centric focus, the Board has partnered with a revitalized Executive Leadership team to introduce new services and enhancements many of you have requested, with more to come! Some of those developments include:

  • Enhancing the new account opening process while reducing the time it takes to open an account.
  • Decreasing the processing time for home loans.
  • Removing the branch Interactive Teller Machines (ITM) to elevate the in-person service experience, adding personalized service, and creating meaningful connections.
  • Improving digital services that add convenience and accessibility to your daily banking needs.
  • Maintaining a committed presence throughout the Central Coast with future branch improvement projects planned.
  • While we have completed remodeling for the Nipomo branch, the Five Cities and San Luis Obispo branches are in the planning phases for remodels soon.

Over the past year, CoastHills employees have been focused on providing exceptional member service through all delivery channels while prioritizing the well-being of our members and each other. CoastHills’ genuine commitment to our members builds a strong foundation, while the loyalty of our members moves us forward. We are poised for an exciting member and community-focused future, offering a lifetime of financial solutions and exceptional member experiences.

On behalf of the Board of Directors, who volunteer their time to represent the interests of our member-owners, we thank you for your membership and investment in our communities.

Sincerely,

Arthur "Chuck" Scheithauer
Chairman, Board of Directors
CoastHills Credit Union