Credit Card Resources


Between Visa® and CoastHills, we've got you covered.

If you lost your Visa credit card, need a phone number for non-urgent questions or are looking for information about anti-fraud security features, you'll find these helpful Visa resources, here.

Instant Issue

When you need a new credit or debit card, visit any of our 12 local branches and we'll print out your card(s) instantly.

Lost or stolen card

Notify CoastHills immediately at (805) 733-7600.

Important Visa credit card contacts

Member Service: (866) 839-3409
Card Activation: (800) 456-6870

Verified By Visa

Your online purchases come with enhanced security when you look for the Visa Secure badge on participating merchant sites. To learn more, click here to learn more.

Falcon Fraud Detection System

This service provides you with additional Visa Credit protection against fraud and theft. With the Falcon Fraud system, you receive continual monitoring of your card activity to help identify and prevent fraudulent transactions on your account. If you have any questions regarding the Falcon System, please contact call (855) 961-1602.

Visa credit card forms

CoastHills Credit Union is a full-service financial institution with 12 Central Coast locations throughout Santa Barbara and San Luis Obispo counties.

FAQs

Your questions answered


You can view your rewards points balance from the home screen within your credit card payment portal. 

To access this, you'll need to log in to CoastHills Online Banking, select Additional Services, then Credit Cards. From there, you'll be taken to your credit card payment portal. 

To redeem your rewards points, you'll select View Rewards from the home screen within your credit card payment portal. You'll be taken to the ScoreCard rewards site, where you can shop and redeem your rewards points.

You may purchase foreign currency by calling our Call Center at (805) 733-7600. 

Once the order has been placed, major currencies like Euros, Canadian Dollar, English Pounds, etc. will arrive in 1-3 business days. All other currencies considered to be exotic may take an additional day.

If your debit or credit card has been blocked, please contact Falcon Fraud at (855) 961-1602, or if you are unsure if your card has been blocked for fraud, give us a call at (805) 733-7600 or visit one of our 12 local branches.

You can report your card lost or stolen and order a replacement from within Online and Mobile Banking. 

From within Online Banking:
After logging in, select Additional Services then Card Management.

From within Mobile Banking:
After logging in, select More from the bottom right corner then Card Management at the top of the page.

Or you may give us a call at (805) 733-7600.

Freedom Plus Checking

High-dividend, free checking loaded with fantastic perks.

Learn More

Here to help

No matter your inquiry, give us a call at (805) 733-7600, or use one of our other convenient contact methods.